This website is operated by Jord Sleep (ABN 17260467670). Throughout the site, the terms “we”, “us” and “our” refer to Jord Sleep. Jord Sleep offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated on our website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available on other parts of the website. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

PLACING AN ORDER AND PAYMENT

By completing an online order, you are making an offer to purchase the product at the price on our website. Payment must be made at the time of submitting the online order. Payment can be made by credit card or Paypal only. You warrant that you are an authorised user of the credit card, or Paypal account used to complete payment. 

All online orders placed through this website are subject to confirmation and acceptance by Jord Sleep. We will email you with confirmation of the receipt of your online order. Jord Sleep may reject your online order for any reason and refund any payment made by you, at any time prior to dispatch.

The online order must be paid in full immediately upon entry into the agreement. All transactions are settled in Australian dollars (AUD).

RETURN POLICY

All sales are subject to our returns policy. Please see our full returns policy for more information here.

FAULTY POLICY

Every product we send out is initially quality controlled before dispatch. However, if you have received a product with a manufacturing fault we will happily repair, replace or refund the item as long as it has been returned within 30 days of purchase. Please note, that wear and tear in the course of normal use is not considered a manufacturing fault. 

If you have received a faulty item please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Please provide our team with images of the damage, defect or fault for preliminary assessment.

If the product is confirmed to have a manufacturing fault,  the decision to repair, replace or refund the item is at our discretion and based upon whether the fault is a minor or major issue. Any repairs or replacements will be done in a timely manner and any refunds will be issued via your original payment method. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you. 

It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse or failure to use in accordance with care instructions.  

LIMITATION OF LIABILITY

Jord Sleep has provided information on this website as accurately as possible. We take all precautions possible to keep the details of your orders and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party acquires unauthorised access to any data you provide when accessing or ordering from the website.

To the extent permitted by law, all guarantees, warranties or representations which are not specifically stated in this agreement are excluded. If Jord Sleep is liable for breach of an obligatory guarantee or implied warranty or representation, our obligation is, at its option limited to the replacement of the products or the supply of equivalent products, the repair of the products or the payment of having the products replaced or repaired.

INTELLECTUAL PROPERTY

Jord Sleep owns the intellectual property in its garment designs, fabric designs and images. Jord Sleep forbids the use of its designs and images for any purpose without prior written consent from Jord Sleep.

PRIVACY POLICY

Please see our privacy policy here.

YOUR USE OF THE WEBSITE

By entering this website you agree to these terms and conditions. You agree that you will use this website in accordance with these terms and conditions and that you will not use this website for any unlawful purpose.

You will not violate or attempt to violate the security of this website. You will not hack into this website, Jord Sleep’s computer systems or the computer systems of other users of this website. Hacking means unauthorised access, malicious damage and/or interference.

Jord Sleep may terminate the agreement under which you can use this website immediately without notice if you are in breach of our website term and conditions.

FULL AGREEMENT

This terms of sale and use of website agreement together with the other policies on this website are the entire agreement between us (Jord Sleep) and the user (yourself).

SEVERABILITY

If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

GOVERNING LAW

These terms and conditions (and all non-contractual relationships between you and us) shall be governed by and construed in accordance with the law of new south wales and both parties hereby submit to the jurisdiction of the courts of New South Wales.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@jordsleep.com