This privacy policy explains how Jord Sleep, https://jordsleep.com/ (collectively, “we,” “us” or “our”) collect, use and share information about you when you use our websites and online services (“services”) or otherwise interact with us.

If you provide us with your personal information then this indicates that you have had sufficient opportunity to access, and have read and accepted, this privacy policy. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this website or any products and services offered on it.

Please read this privacy policy carefully and contact us if you have any questions at info@jordsleep.com

COLLECTION OF PERSONAL INFORMATION

The types of personal information we collect will depend on the purposes(s) for which we are collecting it. For example, we may ask for: name; contact details including email address, address and telephone number; date of birth; demographic information such as postcode; credit card or other payment details (if you are buying product from us); and any other information requested on this website or otherwise requested by us or provided by you.

Additionally, when you visit our website, we automatically record non-identifiable information that your browser sends. This data may include: your computer’s IP address; browser type; the time spent on page, items, and information searched on our website, access times, dates and other statistics. This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

HOW WE COLLECT AND USE YOUR INFORMATION

We may collect your information in a number of ways, including when you browse our website; save an item; register on our website; log into the website once registered; make a purchase from us; contact our customer care; or interact with us on our social media.

We may use the information for purposes such as: to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts; to communicate with you, about products and services, competition results, special offers, and events which might interest you; to perform research and analysis; for market research and business development including website development and gauging website traffic and trends; to deliver personalised site content to you; for marketing including direct marketing; to run competitions or offer additional benefits to you; and to comply with laws or regulations or to comply with any directions given by regulators or authorities. 

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose your personal information to: assist us in providing products and services you have requested, such as delivery service providers; courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights, and conduct market research and marketing strategy analysis;

HOW TO ACCESS OR CORRECT YOUR PERSONAL INFORMATION

Under the privacy act, individuals have a right to access their complete records. You may ask us in writing to provide you with details of the personal information we hold about you. We will endeavour to process your request as soon as possible. 

If you wish for your personal information to be edited or removed from our database, please contact us at info@jordsleep.com

HOW TO MAKE A COMPLAINT ABOUT A BREACH OF PRIVACY

If you have any questions, comments or complaints regarding our practices, you can contact us by email to info@jordsleep.com

CHANGES TO THIS POLICY

 This privacy policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our website following any amendments indicates that you accept the amendments. We recommend that you check this privacy policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new privacy policy.

If you have any questions, feedback or complaints please contact us at info@jordsleep.com